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NoorNest - Privacy Policy
Last Updated: —

Introduction

At NoorNest, a growing online retail shop, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information as we expand our business to serve you better. By using our website or services, you agree to the practices described here.

1. Information We Collect

  • Account Data: Full name, email address, phone number, and a secure password.
  • Order Data: Billing and shipping address, as well as payment details to process your purchases.
  • Usage Data: Information on how you interact with our website, such as pages visited, time spent, and click patterns.
  • Device Data: Technical information like your IP address, browser type, operating system, and device model.
  • Voluntary Data: Information you choose to provide, including survey responses, product reviews, and communications with our customer support team.

2. How We Use Information

We use the data we collect to:

  • Process transactions and deliver your orders from our online store.
  • Enhance our website's functionality and improve your overall shopping experience.
  • Send you updates, offers, and notifications with your explicit consent.
  • Fulfill our legal obligations and resolve any potential disputes.

3. Cookies & Tracking

We use cookies, pixels, and analytics tools to understand how our customers use the site, which helps us improve our products and services. You may disable cookies in your browser settings, but please note that some features of our website may not work properly.

4. Third-Party Services

NoorNest integrates with third-party tools and services, such as payment gateways, shipping providers, and analytics services, to operate our online shop. These external providers have their own privacy policies, and we encourage you to review them to understand how your information is handled.

5. Sharing & Disclosure

We only share your information with:

  • Service Providers: Partners who help us with essential business functions like payment processing, order delivery, and IT support.
  • Legal Authorities: If required by law, subpoena, or government regulation.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, where your data may be transferred to the new owner.

6. Data Storage & Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Once your data is no longer needed, we securely delete or anonymize it to protect your privacy.

7. Data Security

We use a combination of encryption, firewalls, and restricted access to protect your personal data. While we work to ensure your information is safe, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute protection.

8. Your Rights & Choices

You have the right to:

  • Request access to your personal data.
  • Request correction or deletion of your data.
  • Opt-out of our promotional communications at any time.
  • Request a copy of your stored data (data portability).

9. International Data Transfers

Your information may be processed in countries outside of your own. By using NoorNest, you consent to this transfer, which is always subject to legal safeguards designed to protect your data.

10. Children’s Privacy

Our online store is not intended for children under 13. We do not knowingly collect personal data from minors. If we discover that such data has been provided, we will take immediate steps to delete it.

12. Changes to Policy

As our business grows and evolves, we may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last Updated” date. Your continued use of our services confirms your acceptance of these changes.

13. Contact Us

If you have any questions about this Privacy Policy, please email us at support@noorneststore.com.